Shipping policy

SHIPPING INFORMATION

The time frame of order delivery is divided into two parts:

Processing time

1 - 2 business days

Shipping time

4-14 business days (excluding weekends and holidays). For rural locations, allow up to 20 business days. Shipping rates subject to change.


Shipping and Delivery

Country / Region
Cost
Shipping Time
United States
Orders $0–$50: $8 shipping fee
Orders $50–$80: $5 shipping fee
Orders over $100: Free shipping
4-9 business days
Middle East
Orders $0–$50: $10 shipping fee
Orders $50–$80: $8 shipping fee
Orders over $100: Free shipping
7-14 business days

Ownership, Terms, and Risk

We will dispatch the order within one to two business days, EXCEPT your pre-order(s). Please make sure your address details are correct, as once the parcel is on its way, we cannot redirect it. It is your responsibility to check and verify.

Notes:

Express Shipping is not available for P.O. Boxes and APO/FPO addresses.

shipping time

The shipping time does not include a 1-2 day processing period required to process yourorder from the date your order is placed and can take longer than the expected date due toan invalid address, the customs clearance procedures, or other causes.

Extra Shipping Fee for Large Essentials

Due to the size and special handling requirements, our larger essential products—such as large-sized toys—incur an additional shipping fee of $9.99 per order. We appreciate your understanding as we ensure these products arrive in the best condition for you and your family.

Check Your Order and Shipment

You can track your order after an email confirmation has been sent to you. You can easily check the order via the online tracking page.

Normally if the orders have been shipped out (you have received the tracking number or your order status is completed), your orders cannot be canceled.