Payment methods
Last updated: 2025/10
At ALICE INTERNATIONAL GROUP (HK) CO., LIMITED, we offer secure, convenient payment options for your purchases. Below are our accepted methods and key details.
Accepted Payment Methods
1. Credit/Debit Cards
- Visa, Mastercard, American Express, UnionPay
All card payments are processed securely via SSL encryption. We do not store full card details.
2. Digital Wallets
- PayPal: Pay using your balance, linked bank, or cards (redirected to PayPal’s secure platform).
- Alipay & WeChat Pay: Available for customers in supported regions.
3. Bank Transfers
For large orders or direct transfers, contact us at sales01@hakotiey.com for our bank details (SWIFT code, account number).
Note: Transfers take 3–5 business days to process; orders ship after confirmation.
Key Details
- Currency: Payments processed in HKD. Your bank may apply conversion fees.
- Confirmation: Card/wallet payments confirm instantly. For transfers, send proof of payment to sales01@hakotiey.com—we’ll confirm within 1–2 business days.
- Security: All payments use SSL encryption and comply with PCI DSS standards.
- Failed Payments: Check card details, funds, or bank restrictions. Contact us for help.
- Refunds: Processed to the original payment method. See our [Return & Refund Policy] for details.
Need Help?
Email: sales01@hakotiey.com
Phone: +86 18102849731
Address: RM 701, Unit 108B, 7/F, Tower B, New Mandarin Plaza, 14 Science Museum Road, Tsim Sha Tsui, Hong Kong